Only For El Paso Residents

Seeking a Customer Service Specialist

job requirements

Do you enjoy helping people find the right solution to their problem? Are you a people person?

Have you excelled in customer service roles?

Are you interested in physical therapy and looking to work in a unique, local, fast-paced PT company?

Do you want to join a team focused on helping people dramatically change lives?

Would you consider yourself good at making people feel comfortable through your writing skills?

Are you looking for a place to work that really values your growth professionally and personally?

If these questions sound interesting to you, we might have the position you have been looking for 🙂

I’m going to share more about the Customer Service Specialist job in our company, but before that, here's a bit more about the company.

About Our Company:

We are a specialist physical therapy clinic in El Paso that focuses on empowering patients to stay healthy, active & mobile while avoiding unnecessary surgery, injections and medications.

We empower patients with education and support them in their goals through specialist manual therapy treatments and massage therapy so that they can achieve natural, long-lasting relief instead of short-term relief offered by most other alternatives.

We’ve also got a fast growing online side of our company that helps people all over the world.

Who should apply for this job?

Positive, fun-spirited personality
Not afraid of rejection when talking to people
Passionate about helping people reach their goals
Technology-inclined & willing to learn new technology and software
Comfortable with being held accountable
Would rather have a “family” feel at work than a “corporate” feel

What we are looking for:

Someone who loves to learn and wants to get better at what they do every day
Someone who can be counted on to meet deadlines and hit targets
Someone who listens and wants to collaborate as a team
Someone who is confident to share ideas and take responsibility
Someone who takes pride in their work
Someone who is happy to help outside normal job duties if needed
Someone with great English writing skills
Someone who has taken medical terminology classes in college

Other Details:

This job position must be done in the office and requires you to work with other office staff.
Training is provided during on-ramp period and on-going training is done indefinitely.
Part-time position with option to be full-time. 
You must be available to work during our office hours of 9am to 5pm.
Communicate with customers via phone, email, social media and live chat.
You must answer emails in a timely manner.
You should have great grammar.
Be able to type 60+ wpm.

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